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Frequently Asked Questions
What is New Project Search?
What types of projects are included?
How does your product compare to Dodge or Reed?
What are your sources? Where do you get your information?
Who uses New Project Search?
How often is the site updated?
How many projects are in the database?
How do I access the New Project Search reports?
Are the leads available in hardcopy?
How do I subscribe to New Project Search?
What forms of payment do you take?
Do I have to sign a contract or is there a cancellation fee?
Are there any discounts?
What if I want to cancel my subscription?
How can I evaluate your service further without signing up?
How do I get in contact with your customer service?


What is New Project Search?
A New Project Search report provides details on active construction projects- from preplanning to early construction. Each report includes the location, schedule, project details and the key contacts

What types of projects are included?
Most of the projects we report are the hard to find private projects- office buildings, hotels, retail, multi-family, etc.- with a total construction value of over $500K.

How does your product compare to Dodge or Reed?
We offer the information you need to:
1) Evaluate if a project meets your market criteria 
2) Contact key decision makers to follow up on the leads

In addition, most of our projects are first reported when they are in the planning stages (months in advance of bidding) allowing you to find out about the projects faster. 

Having said that, if you cover only a small area or need specific bid documents, we recommend you contact Dodge (http://www.fwdodge.com), Reed (http://www.reedconstructiondata.com), or the dozens of other companies that specialize in this type of information. 

What are your sources? Where do you get your information?
We have a highly trained research staff that gathers the information from thousands of resources- direct from project sponsors (GCs, architects, owners), city/state agency filings, business/local publications, etc.

Who uses New Project Search?
The entire construction community, as well as those involved in supplying products or services to new businesses. Our customers range from Fortune 500 companies to local subcontractors.

How often is the site updated?
New projects are added daily. We typically add or update 100-150 projects each business day.

How many projects are in the database?
The service started in early 2003. You can find the number of projects in the database by location and type by going to our “stat” section.

How do I access the New Project Search reports?
You’ll have immediate and continuous access once you subscribe to the reports on our web site. In addition, you’ll receive an e-mail version each Monday morning of all of your projects to you from the previous 7 days.

Are the leads available in hardcopy?
Not at this time. If there's enough demand for it, we will consider it in the future. 

How do I subscribe to New Project Search?
You can subscribe online for instant access (recommended) or over the phone by calling 866-316-5300.

What forms of payment do you take?
We accept credit cards (preferred) and company checks. Because of the monthly subscription rate, we strongly urge you to pay via credit card- Visa, MasterCard and American Express. Your card will be charged on or near the date of the first charge. For example, if you subscribe to the New Project Search on January 15th, the first charge will happen on or near that date. All subsequent charges will occur on or near that date- February 15th, March 15th and so on. We do accept checks, but we require a 1-year prepayment.

Do I have to sign a contract or is there a cancellation fee?
There are no contracts to sign, no set-up fees and no cancellation charges.

Are there any discounts?
Yes. For a 1 year pre-pay there is a 25% discount. You’ll see this option automatically during the subscription process.

What if I want to cancel my subscription?
You can cancel any time by calling 866-316-5300 or 312-223-1600. To ensure that the correct account is cancelled, we DO NOT cancel accounts by e-mail request or any other means. Our office hours are Monday through Friday from 9 am to 5 pm Central Time. We will provide an e-mail confirmation for your cancelled account.

How can I evaluate your service further without signing up?
We offer you free access to two weeks worth of projects reported in the past.

How do I get in contact with your customer service?
Call us toll-free during normal business hours at 866-316-5300. You can also contact us at support@buildcentral.com